Thesis Plan de marketing para el centro de salud mental ambulatorio Equánimus.
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Date
2025
Authors
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Journal ISSN
Volume Title
Program
Ingeniería Comercial
Departament
Campus
Campus Santiago Vitacura
Abstract
En la actualidad, Chile ha tomado mayor conciencia sobre la importancia de la salud mental, posicionándola como un tema prioritario a nivel nacional. En este contexto, la presente memoria, titulada “Plan de marketing para el centro de salud mental ambulatorio Equánimus” aborda la necesidad estratégica de fortalecer la presencia de este centro en un mercado altamente competitivo. La empresa se especializa en salud mental infanto juvenil, ofreciendo un enfoque integral y personalizado. Sin embargo, enfrentan desafíos como una limitada presencia digital y una falta de estructura en estrategias de marketing, lo que ha restringido su capacidad para captar nuevos clientes y posicionarse como un referente importante dentro del sector.
La metodología aplicada en esta memoria, se basa en un enfoque integral de marketing, que incluye análisis de mercado, segmentación de clientes, herramientas estratégicas y estrategias clave. Entre las principales acciones propuestas se encuentra el desarrollo de contenido para redes sociales, campañas publicitarias para Instagram, alianzas estratégicas, entre otros. Estas acciones buscan aumentar la visibilidad de la organización, mejorando la captación de potenciales clientes y consolidando el posicionamiento de la marca.
El plan considera una inversión mensual estimada que se justifica al estar alineada con los objetivos de la empresa.
Además, se establecen indicadores claves de desempeño que permitirán monitorear y evaluar el impacto de las estrategias implementadas.
En definitiva, esta memoria propone un modelo estratégico que no solo responde a las actuales necesidades de Equánimus, sino que también puede ser replicable en otras empresas relacionadas con salud mental. Esto refuerza lo esencial que es el marketing y marketing digital como una herramienta clave para enfrentar desafíos en un entorno dinámico y competitivo, asegurando el crecimiento y fortalecimiento de la marca.
Currently, Chile has become more aware of the importance of mental health, positioning it as a priority issue both globally and nationally. In this context, this report, entitled “Marketing plan for the Equánimus outpatient mental health center” addresses the strategic need to strengthen the presence of this center in a highly competitive market. The company specializes in child and adolescent mental health, offering a comprehensive and personalized approach. However, it faces challenges such as a limited digital presence and a lack of structure in marketing strategies, which has restricted its ability to attract new clients and position itself as an important reference within the sector. The methodology applied in this report is based on a comprehensive marketing approach, which includes market analysis, customer segmentation, strategic tools and key strategies. Among the main actions proposed is the development of content for social networks, advertising campaigns for Instagram, strategic alliances, among others. These actions seek to increase the visibility of the organization, improving the acquisition of potential clients and consolidating the positioning of the brand. The plan considers an estimated monthly investment that is justified by being aligned with the company's objectives. In addition, key performance indicators are established that will allow monitoring and evaluating the impact of the implemented strategies. Ultimately, this report proposes a strategic model that not only responds to the current needs of Equánimus, but can also be replicated in other companies related to mental health. This reinforces how essential marketing and digital marketing are as a key tool to face challenges in a dynamic and competitive environment, ensuring the growth and strengthening of the brand.
Currently, Chile has become more aware of the importance of mental health, positioning it as a priority issue both globally and nationally. In this context, this report, entitled “Marketing plan for the Equánimus outpatient mental health center” addresses the strategic need to strengthen the presence of this center in a highly competitive market. The company specializes in child and adolescent mental health, offering a comprehensive and personalized approach. However, it faces challenges such as a limited digital presence and a lack of structure in marketing strategies, which has restricted its ability to attract new clients and position itself as an important reference within the sector. The methodology applied in this report is based on a comprehensive marketing approach, which includes market analysis, customer segmentation, strategic tools and key strategies. Among the main actions proposed is the development of content for social networks, advertising campaigns for Instagram, strategic alliances, among others. These actions seek to increase the visibility of the organization, improving the acquisition of potential clients and consolidating the positioning of the brand. The plan considers an estimated monthly investment that is justified by being aligned with the company's objectives. In addition, key performance indicators are established that will allow monitoring and evaluating the impact of the implemented strategies. Ultimately, this report proposes a strategic model that not only responds to the current needs of Equánimus, but can also be replicated in other companies related to mental health. This reinforces how essential marketing and digital marketing are as a key tool to face challenges in a dynamic and competitive environment, ensuring the growth and strengthening of the brand.
Description
Keywords
Planificación estratégica, Marketing, Equánimus, Marketing digital, Posicionamiento de marca