Thesis PROPUESTA DE MEJORAMIENTO DE LA MESA DE REPUESTOS DE LA GERENCIA DE SINIESTROS DE BCI SEGUROS GENERALES
| dc.contributor.advisor | AMESTICA HERNANDEZ, GONZALO | |
| dc.contributor.author | TORRES TEJEIRO, SOLEDAD KERIMA | |
| dc.contributor.department | Universidad Tecnica Federico Santa Maria UTFSM DEPARTAMENTO DE INDUSTRIAS | es_CL |
| dc.contributor.other | SAAVEDRA RODRIGUEZ, OSCAR JULIO | |
| dc.coverage.spatial | Universidad Técnica Federico Santa María UTFSM. Casa Central Valparaíso | es_CL |
| dc.creator | TORRES TEJEIRO, SOLEDAD KERIMA | |
| dc.date.accessioned | 2024-10-16T11:59:13Z | |
| dc.date.available | 2024-10-16T11:59:13Z | |
| dc.date.issued | 2016 | |
| dc.description | Catalogado desde la versión PDF de la tesis. | es_CL |
| dc.description.abstract | The present work is an improvement proposal to the parts suppliers section of the Claims Department of an important Insurance Company from the Chilean Industry, using the “business process improvement” methodology by Dr. H. J. Harrington to the description of the process, analysis and creation of an integral solution and implementation proposal to their quality and management requirements caused by high cycle times, lack of control and knowledge of the process and their different states | eng |
| dc.description.degree | INGENIERO CIVIL INDUSTRIAL | es_CL |
| dc.description.program | INGENIERIA CIVIL INDUSTRIAL | |
| dc.format.medium | CD ROM | |
| dc.identifier.barcode | 35609000111770 | |
| dc.identifier.uri | https://repositorio.usm.cl/handle/123456789/51079 | |
| dc.publisher | Universidad Técnica Federico Santa María | |
| dc.rights.accessRights | B - Solamente disponible para consulta en sala (opción por defecto) | |
| dc.source.uri | http://www.usm.cl | |
| dc.subject | MEJORAMIENTO DE LOS PROCESOS DE LA EMPRESA | es_CL |
| dc.subject | ASEGURADORAS | es_CL |
| dc.subject | ESTUDIOS DE MERCADO | es_CL |
| dc.title | PROPUESTA DE MEJORAMIENTO DE LA MESA DE REPUESTOS DE LA GERENCIA DE SINIESTROS DE BCI SEGUROS GENERALES | es_CL |
| dc.type | Tesis de Pregrado | es_CL |
| dspace.entity.type | Tesis | |
| usm.date.thesisregistration | 2016-01-12 00:00:00.0 | |
| usm.identifier.thesis | 4500012260 |
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