Browsing by Author "FRANCINO HURTADO, YUBITZA SOLEDAD"

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DISEÑO E IMPLEMENTACIÓN DE SISTEMA INFROMÁTICO COMO APOYO EN EL MEJORAMIENTO Y CONTROL DE LOS PROCESOS OPERATIVOS DENTRO DE UN SISTEMA DE GESTIÓN DE CALIDAD
(Universidad Técnica Federico Santa María, 2015) FRANCINO HURTADO, YUBITZA SOLEDAD; VISCONTI ZAMORA, MARCELLO ALFREDO; Universidad Tecnica Federico Santa Maria UTFSM DEPARTAMENTO DE INFORMATICA
In this document is shown the creation of a computer system in order to support the improvement and control of the processes in a company that seeks to achieve quality standards regulated by the ISO certification 9001:2008 The system will be developed as an extension of an existing system within the company, and will be used by both the tools and methodologies of construction thereof, showing the ability to use IT for a small organization, belonging to a category very closed such as the Customs Agencies. Achieving further observe the impact of the use of such systems within the organization helping to improve not only the quality of services provided but also in productivity, which will bring many benefits to the organization itself