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Browsing by Author "Covarrubias Morales, Rodrigo Antonio"
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Thesis
PROYECTO CONTACT CENTER DIRIGIDO A LA MASIFICACION DE LOS SERVICIOS DE ATENCION PARA LAS MICROEMPRESAS Y PYMES
(
Universidad Técnica Federico Santa María
,
2009
)
Covarrubias Morales, Rodrigo Antonio
;
Antillanca Espina, Carlos Ricardo
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