Thesis PROPUESTA DE METODOLOGÍA PARA LA MEJORA DE LA DISPONIBILIDAD A TRAVÉS DE LA RELACIÓN OPERADOR-MANTENEDOR
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Date
2021-11
Authors
VÁSQUEZ ROA, JAVIER ANTONIO
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Abstract
En este trabajo se desarrolla la creación y propuesta de una metodología para la mejora de la disponibilidad, tomando en cuenta la relación entre operador, que es quien opera los equipos y el mantenedor, que es quien realiza los planes y ejecuta el mantenimiento. Esta relación es explorada en su naturaleza percibida como antagónica y la forma en la que entra en diferentes metodologías de mejora (RCM, RBM y TPM). Para que la implementación de la metodología sea apropiada, se establecen los objetivos de ésta, derivados de las necesidades de los participantes de la relación. Se toman en cuenta la historia del mantenimiento y su enfoque actual hacia la salud de los activos, al igual que nociones trabajadas por Flores (2015) y Entin (2001) sobre conversaciones para la acción y evaluación en la comunicación de los equipos respectivamente. En la propuesta se describen las instancias de trabajo como cuatro diálogos entre operación y mantenimiento donde un coordinador asegura la comunicación efectiva y se toman en cuenta indicadores o acciones a realizar dependiendo del tipo de diálogo y pérdida a tratar. Se consideran también herramientas de interpretación de juegos de rol usando conceptos de gamificación que son pertinentes al desarrollo de una relación de trabajo en equipo exitosa entre los involucrados.
The following paper develops the creation and proposal of a methodology for the improvement of availability, considering the relationship between the operator, who operates the equipment, and the maintainer, who is the one who makes the maintenance plans and executes the maintenance. This relationship is explored in its perceived antagonistic nature and how it appears in different improvement methodologies (RCM, RBM and TPM). For the implementation of the methodology to be appropriate, the objectives of the methodology are established, derived from the needs of the participants in the relationship. It takes into account the history of maintenance and its late approach to asset health and notions worked by Flores (2015) and Entin (2001) on conversations for action and evaluation in team communication respectively. In the proposal, the work instances are described as four dialogues between operation and maintenance where a coordinator ensures effective communication and indicators or actions to be performed are taken into account depending on the type of dialogue and loss to be addressed. Role-play interpretation game tools are also considered using gamification concepts that are relevant to the development of a successful teamwork relationship between the involved parties.
The following paper develops the creation and proposal of a methodology for the improvement of availability, considering the relationship between the operator, who operates the equipment, and the maintainer, who is the one who makes the maintenance plans and executes the maintenance. This relationship is explored in its perceived antagonistic nature and how it appears in different improvement methodologies (RCM, RBM and TPM). For the implementation of the methodology to be appropriate, the objectives of the methodology are established, derived from the needs of the participants in the relationship. It takes into account the history of maintenance and its late approach to asset health and notions worked by Flores (2015) and Entin (2001) on conversations for action and evaluation in team communication respectively. In the proposal, the work instances are described as four dialogues between operation and maintenance where a coordinator ensures effective communication and indicators or actions to be performed are taken into account depending on the type of dialogue and loss to be addressed. Role-play interpretation game tools are also considered using gamification concepts that are relevant to the development of a successful teamwork relationship between the involved parties.
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Keywords
MANTENIMIENTO INDUSTRIAL , MAQUINAS INDUSTRIALES , MANTENCION DE PLANTA